At WrapCase India, we aim to deliver your custom skins and covers quickly and safely across India.

1. Order Processing Time

  • All orders are processed within 1–3 business days
  • Since many of our products are custom-made, additional time may be required for production
  • Orders are not processed on Sundays or public holidays

2. Shipping Time

  • Standard delivery time: 3–7 business days (depending on location)
  • Remote or rural areas may take longer

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • Free shipping may be available on selected offers or order values

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email/SMS
  • You can track your shipment in real-time through the courier partner’s website

5. Delays in Delivery

While we strive to deliver on time, delays may occur due to:

  • High order volume
  • Weather conditions
  • Courier partner issues
  • Incorrect shipping details provided by the customer

We are not responsible for delays caused by these external factors, but we will assist you in tracking your order.

6. Incorrect Address

  • Customers must provide accurate shipping details
  • If an incorrect or incomplete address is provided, delivery may fail or be delayed
  • Re-shipping charges may apply in such cases

7. Undelivered / Returned Orders

  • If an order is returned to us due to failed delivery attempts, we will contact you
  • Re-delivery will be processed after confirming updated details (additional charges may apply)

8. Damaged Package During Transit

  • If you receive a package that appears damaged, please record an unboxing video
  • Contact us within 48 hours at: info@wrapcaseindia.in
  • We will assist with a replacement if the issue is verified

9. Service Availability

  • We currently ship across India only
  • International shipping is not available at this time

10. Contact Us

For any shipping-related queries, feel free to contact us:

📧 Email: info@wrapcaseindia.in